FREQUENTLY ASKED QUESTIONS

General Questions

Where is your office located?

Our office is at 18 King Street, Toronto, Canada, but we operate entirely online for your convenience. This allows you to handle your tax filing from the comfort of your home without the hassle of commuting or scheduling in-person visits.


With our paperless system, you can securely share documents and avoid the back-and-forth of chasing missing paperwork, saving you time and effort. Our streamlined process ensures a fast, stress-free experience, superior to traditional in-person filing.

Do you accept in-person appointments?

No, we are a fully remote firm and do not accept in-person appointments. Our services are entirely online, allowing you to handle everything from the comfort of your home—no commuting, no waiting rooms, no hassle.

Think about it: instead of spending time traveling back and forth to an office, you could use that time to do what matters most to you—whether it’s spending quality time with your family, focusing on your work, or simply relaxing.


Our paperless system makes the process fast and seamless. You securely share your documents online, and we handle the rest. No delays, no chasing missing paperwork, just more time in your day to do what you love.

How much time does it take to get refunds in my bank account?

Refunds typically take 2 weeks after filing, depending on CRA processing times. However, if you file early, you can receive your refund much sooner.


During March and April, the peak tax season, CRA processing times can be significantly delayed due to high volumes. To avoid long wait times and ensure you get your refund quickly, it’s highly advisable to file your taxes as early as possible. The sooner you file, the sooner your money is back in your hands!

What payment methods do you accept?

Our preferred payment method is e-transfer, as it offers a quick, secure, and seamless way to settle your payments. However, we also accept credit card paymentsthrough Stripe, providing flexibility for those who prefer using cards.

Do you offer year-round support?

Yes, we provide ongoing support for tax-related questions, CRA correspondence, and much more throughout the year to ensure your peace of mind.


Unlike other firms, we don’t just file your return and leave it at that. We make sure you receive your refunds directly into your bank account, assist with any CRA follow-ups, and provide guidance for future tax planning.


Our commitment goes beyond tax season. We’re here to support you whenever you need us, making tax filing a worry-free experience.

Can you help me apply for benefits like the Canada Child Benefit (CCB)?

Absolutely! We specialize in helping families apply for the Canada Child Benefit (CCB) to ensure you receive the financial support you deserve. As part of our service, we’ll send you a detailed checklist via email to gather all the necessary information about your newborn, ensuring everything is filed accurately and without errors, and filed on time, so you can avoid delays and maximize your benefit.


Whether you’re a new parent or new to Canada, we’ll guide you through every step to make the process smooth and stress-free.


Let us handle the details while you focus on your family!

What languages do you support?

We proudly offer services in English, Hindi, Gujarati, and Punjabi to ensure clear communication and personalized support for our diverse client base.


Our goal is to make tax filing and benefit applications easy and stress-free, no matter which language you’re most comfortable with.

Why should I choose Toronto Tax Boutique?

At Toronto Tax Boutique, we specialize in maximizing refunds, offering exceptional value, and making tax filing stress-free for newcomers and residents alike. With over 30,000 satisfied clients, we’re a trusted choice for individuals and families across Canada.


What sets us apart is our personalized approach—your dedicated tax expert is always just a message away, ensuring prompt and reliable support year-round. Whether you have questions during tax season or need advice later in the year, we’re here to provide continuous service and peace of mind.


Choose Toronto Tax Boutique for expert guidance, unparalleled accessibility, and a commitment to delivering results that truly matter.

How do I get started with Toronto Tax Boutique?

Getting started is quick and easy!


Contact us:Simply WhatsApp or call us at 647-250-8592, and our team will assist you right away.


Request a checklist: To make the process even quicker, request us to provide you with a detailed checklist tailored to your needs. This helps ensure we have all the necessary information to maximize your refund.


Sit back and relax: Our experts will handle the rest, keeping you informed every step of the way.

We’re here to make tax filing stress-free, efficient, and hassle-free!

How do I pay for your services?

Our preferred payment method is e-transfer, as it offers a quick, secure, and seamless way to settle your payments.


However, we also accept credit card paymentsthrough Stripe, providing flexibility for those who prefer using cards.

What is your turnaround time to file taxes?

We believe in quality over speed. Our turnaround time 1-2 business days as long as you have all the documents required to file your taxes

Do you handle tax filing for self-employed individuals?

Absolutely! Whether you’re an Uber driver, IT consultant, freelancer, or running your own small business, we specialize in filing taxes for self-employed individuals. Our team of highly skilled tax experts is well-equipped to navigate the complexities of self-employment taxes, ensuring you claim every eligible business expense and deduction.


From vehicle and home office expenses to advertising and software costs, we dig deep into your finances to uncover opportunities to save money and maximize your refund. With extensive experience handling self-employed clients across industries, we ensure your taxes are filed accurately, on time, and in full compliance with CRA regulations.

Tax-Related Questions

Do you file in all provinces? / Can I file my taxes with you if I’m outside Toronto?

Yes, we file taxes for individuals and businesses in all provinces across Canada. Our team is organized so that each tax expert focuses on specific provinces, ensuring they are well-versed in the unique tax regulations and benefits of your location. Based on your province, you’ll be assigned a dedicated expert who can provide the best guidance for your needs.


With a client base evenly spread across the country, we have extensive experience handling diverse provincial tax requirements, from Ontario and British Columbia to Alberta, Quebec, and beyond. This allows us to provide highly tailored advice and maximize your refunds regardless of where you live.


By choosing Toronto Tax Boutique, you’re not just filing your taxes—you’re partnering with experts who ensure that every detail is covered and every opportunity to save is maximized.

What documents do I need to file my taxes?

We will send you a detailed tax checklist tailored to your situation. Generally, you’ll need to provide:


T4 slips (from employers)


T2202 forms (for students claiming tuition credits)


Rent receipts (if applicable, for provincial tax credits)


Tax slips for investments (e.g., T5, T3, T5008)


Medical expense receipts (for eligible deductions)


Childcare expense receipts


RRSP contribution slips


Employment expense records (if you’re eligible to claim them)


Self-employment income and expenses (if applicable)


Proof of moving expenses (if you moved for work or studies)


If you’re unsure about any document, we’ve got you covered. Our team will guide you step-by-step and make sure you don’t miss out on any eligible deductions or credits.

I’m married; do we have to file taxes together?

Yes, if you’re married or living common-law, it’s important to file your taxes together, even if you have no income or little income to report. Here’s why:


Accurate Benefit Calculations: Benefits like the Canada Child Benefit (CCB), GST/HST credits, and others are calculated based on your combined family income.


Avoid Penalties or Delays: Not reporting your spouse’s information can result in processing delays, reassessments, or even penalties from the CRA.


Optimized Tax Deductions and Credits: Filing together allows for proper allocation of deductions and credits between you and your spouse, such as transferring unused tuition credits, RRSP contributions, or medical expenses to maximize your tax savings.


Streamlined Filing Process: Filing together ensures that your information matches with your spouse’s, avoiding errors and making the process smoother for both of you.


We’re here to guide you through the process and make it stress-free!

Does the tuition refund come to my bank account or is it just a credit?

Yes, if you’re eligible, you can receive a tuition refund directly in your bank account!

Here’s how it works:


Tuition amounts are considered non-refundable tax credits, and if you meet the eligibility criteria, you can get up to 15% of your tuition fees refunded.


The exact amount depends on your income, taxes owed, and other credits, all of which are calculated by our tax experts to ensure you get the maximum benefit.

Do you help with HST registration for self-employed individuals or Uber/Lyft drivers?

Yes, we absolutely assist self-employed individuals and ride-sharing drivers, like those with Uber and Lyft, with HST registration.


Here’s why registering for an HST number is important:


Mandatory for Ride-Sharing Drivers: Uber and Lyft drivers are required to register for an HST number from day one, regardless of income, to comply with CRA rules.


Claim HST on Expenses: With an HST number, you can claim back the HST you’ve paid on business expenses, such as fuel, vehicle maintenance, insurance, and phone bills, which helps reduce the HST you owe.


Ensure CRA Compliance: Registering and filing HST correctly helps you avoid penalties, audits, and other compliance issues, keeping your business stress-free.


We’ll handle the entire process for you—from registration to filing—so you can focus on driving while staying compliant and maximizing your tax savings!

Is it true that newcomers can get $2,000 of refunds?

Yes, newcomers can potentially receive benefits and refunds totaling up to $2,000. Low-income earners, including newcomers, are eligible for programs like the GST/HST credit, Climate Action Incentive Payment, and Canada Child Benefit (CCB), which can add up to significant amounts.


Filing your taxes ensures you access these benefits and maximize your refund. At Toronto Tax Boutique, we’ll help you claim every eligible credit to get the support you deserve.

Do international students get 15% of tuition fee back?

Yes, if you’re eligible, you can receive a tuition refund directly in your bank account!

Here’s how it works:


Tuition amounts are considered non-refundable tax credits, and if you meet the eligibility criteria, you can get up to 15% of your tuition fees refunded.


The exact amount depends on your income, taxes owed, and other credits, all of which are calculated by our tax experts to ensure you get the maximum benefit.

I came on December 30, 2022, but never filed taxes. Can I still apply for the previous year?

Yes, you must file taxes for 2022. The CRA requires anyone who arrived in Canada on or before December 31 of a given year to file taxes for that year, even if you only lived in Canada for a few days.


Filing for the previous year is essential to comply with this mandate and to receive benefits you may have missed. By filing for 2022, you could qualify for government payments like the GST/HST credit and the Climate Action Incentive Payment, as well as other tax benefits.


Not filing could result in missing out on thousands of dollars in refunds and financial support. At Toronto Tax Boutique, we’ll ensure your previous year’s taxes are filed accurately and help you claim all eligible benefits to make the most of your tax return.

I am married and my spouse is outside Canada. Do I need to file for my spouse?

Yes, you must include your spouse’s information when filing your taxes, even if they live outside Canada. The CRA requires details about your non-resident spouse’s income to accurately assess your eligibility for benefits and credits.


If your spouse has little or no income in their country, you could qualify for significant tax benefits, such as the spousal amount credit, which may reduce your overall tax payable or increase your refund.


Providing this information ensures your tax return is accurate and compliant with CRA requirements while potentially maximizing your benefits.

I just landed in Canada this year. Do I need to file taxes?

Yes! Anyone who arrives in Canada on or before 31 December, he/she is required to file taxes. Your tax residency status begins the day you arrive in Canada, that is the day you receive your SIN and filing taxes is your first step to establishing your financial presence here. Additionally, filing allows you to qualify for key benefits like the GST/HST credit and other newcomer-specific refunds—potentially up to $2,000.


Filing your taxes not only fulfills your legal obligationbut also ensures that your tax records are accurate and up-to-date with the authorities, helping you avoid future complications.


It’s not just about compliance; it’s about starting your financial journey in Canada on the right foot. Let us help you make the most of it!


Expert tax filing made simple, transparent, and stress-free. Get the refund you deserve with Toronto Tax Boutique!

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